shop policy + returns
while all orders are shipped as promptly as possible, please allow up to seven business days for processing, unless otherwise noted in the product description.
during promotion periods, all orders will ship within 1-2 weeks.
due to covid 19, all shipping services are experiencing delays outside of our control. we apologize for the inconvenience.
pricing + tax
all prices are listed in CAD. canadian customers will be charged applicable provincial sales tax. international customers are responsible for any applicable import + duty fees upon receipt.
easy, simple returns
please contact us at firstname.lastname@example.org to initiate all returns. within 14 days of delivery, we will happily accept your new, unused items in their original packaging for a return or exchange. returns must be marked shipped back to us within 21 days of delivery or will not be eligible for a refund.
due to their intimate product nature, swimwear, teething accessories and body suits are final sale. sale merchandise is returnable for shop credit only.
any order concerns must be indicated within thirty days of delivery, outside of manufacturer warranty.
please note we are not responsible for return shipping, nor are shipping costs refundable.
please note that sezzle orders are eligible only for shop credit. we appreciate your understanding!
please note that we will honour promotion pricing on items within seven days of purchase. the balance will be issued in the form of a shop credit to be applied to a future order.
your privacy is important to us. we will not ever sell, distribute or publish your personal information including name, email address or physical address.